Privacy policy
in accordance with the requirements of the GDPR
The EU General Data Protection Regulation (EU GDPR), which came into force on 25 May 2018, is a consumer protection regulation of the European Union that standardizes the rules for the processing of personal data by private companies and public bodies in the EU. This is intended to ensure the protection of personal data within the EU as a whole. We take the protection of your personal data very seriously and your privacy is very important to us. We process your personal data exclusively in accordance with the applicable statutory data protection requirements and for the purposes listed below.
1 General notes and mandatory information
Personal data is all data that can be related to you personally, e.g. name, address, telephone number, e-mail address, user behavior.
1.1 Technical information
The following technical processes and measures are necessary for the operation of the website and the provision of information.
1.1.1 SSL / TLS encryption
The security of your data is important to us. hola Immobilien uses state-of-the-art encryption methods (e.g. SSL, TLS). You can recognize an encrypted connection by the green lock symbol and the “https://” in the browser address bar. If SSL encryption is activated, data sent to us cannot be read by third parties.
1.1.2 SERVER LOG files
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. We record:
- Browser type and browser version
- Referrer URL
- Time of the server request
- IP address (if necessary in anonymized form)
The data collected is only used for statistical analysis and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of unlawful use. This data is not merged with other data sources or analyzed for marketing purposes.
1.1.3 Hyperlinks to external websites
Our website contains so-called hyperlinks to websites of other providers. By activating these hyperlinks, you will be forwarded directly to the website of the other provider. You can recognize this by the change of URL. We cannot accept any responsibility for the confidential handling of your data on third-party websites, as we have no influence on whether these companies comply with the applicable data protection regulations. Please refer to the website of the respective partner for information on how these companies handle your personal data.
1.2 External services
We use cookies on the website to offer you the best service and an optimal website experience. If you click on the “Accept all” button, you consent to the use of cookies and similar technologies (e.g. pixels) in addition to technically necessary cookies.
The following cookies are used on this website.
Necessary
Necessary cookies are technically required for the functions of the website and cannot be deactivated.
| Name | Provider | Runtime | Purpose |
| cookieConsent | Current website | 1 year | Storage of the user’s decision to use cookies on the website. |
| wordpress_test_cookie | Current website | Session | Used to test the availability of cookies on the current device. |
2 Contact information
Below you can find out how to contact hola Immobilien.
2.1 Responsible body
The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the European Union and other data protection regulations for the processing of personal and non-personal data is the:
André Schwind
E-mail: hola@hola-mallorca.eu
3 Data processing
Only the data provided by you will be processed. This normally includes your contact details (salutation, title, surname, first name, e-mail address, telephone number, address).
3.1 Legal basis
Your IP address and browser information are stored in log files for the operation of the website and the provision of information. The processing, storage and automated deletion of these files after seven days is based on Art. 6 para. 1 lit. f GDPR.
When you contact Hola Immobilien, the personal data you provide will be used to respond to your inquiry. This is done on the basis of Art. 6 para. 1 lit. a GDPR in conjunction with. Art. 6 para. 1 lit. f GDPR.
If you enter into a contractual relationship with Hola Immobilien, your personal data will be processed for the fulfillment of this contract on the basis of Art. 6 para. 1 lit. b GDPR is processed.
3.2 Storage period
After visiting this website, your data will be deleted as soon as it is no longer required for the purpose for which it was collected. If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the calling client.
If you have contacted Hola Immobilien, the personal data you have provided will be deleted after the request and the matter in question have been finally processed. In individual cases, your data may have to be stored for longer due to legal regulations.
If you have concluded a contractual relationship with hola Immobilien, your data will be stored for the fulfillment of this contract until the end of the contractual relationship. In individual cases, your data may have to be stored for a longer period of time due to legal regulations.
3.3 Forwarding of data
Your personal data will not be transferred to third parties for purposes other than those listed below.
Hola Immobilien does not pass on your personal data to third parties, except
- According to Art. 6 para. 1 p. 1 lit. a GDPR have given their express consent to this. You can revoke this consent at any time.
- the disclosure is made in accordance with Art. 6 para. 1 p. 1 lit. f GDPR for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data
- in the event that the disclosure pursuant to Art. 6 para. 1 p. 1 lit. c GDPR a legal obligation exists
- this is legally permissible and in accordance with Art. 6 para. 1 p. 1 lit. b GDPR is required for the processing of contractual relationships with you.
3.4 Revocation of your consent to data processing
If you have given your consent to the processing of personal data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, you can revoke this at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. An informal notification by e-mail is sufficient for revocation. All personal data stored in the course of contacting us will be deleted in this case.
4 Rights of data subjects
You have the following rights vis-à-vis hola Immobilien with regard to your personal data at any time.
4.1 Right to information
You have the right to receive information about your stored personal data, its origin and recipient and the purpose of the data processing at any time within the framework of the applicable legal provisions.
4.2 Right to rectification, erasure and restriction of processing
You have a right to rectification and/or completion if the processed personal data concerning you is incorrect or incomplete. The correction will be made immediately.
You can request that the personal data concerning you be deleted. We will delete this data immediately upon request.
You have the right to demand that we restrict the processing of your data.
4.3 Right to data portability
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where technically feasible by automated means and where the processing is based on consent pursuant to Art. 78 GDPR. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. Art. 6 para. 1 lit. b GDPR is based.
4.4 Right to lodge a complaint with the competent supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority is the data protection officer of the federal state of North Rhine-Westphalia in which our company has its registered office.
You can contact the State Data Protection Officer as follows:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44 40102 Düsseldorf
Tel.: 0211/38424-0 Fax: 0211/38424-10 E-Mail: poststelle@ldi.nrw.de
5 Data protection for applications
We collect and process personal data from applicants for the purpose of handling the application process. This is particularly the case if application documents are sent to us electronically, for example by e-mail.
5.1 Storage period
If we conclude an employment contract with an applicant, the data transmitted will be stored within the scope of the employment relationship in compliance with the statutory provisions. If no employment contract is concluded with the applicant, the application documents will be deleted no later than six months after notification of the rejection decision, provided there are no other legitimate interests to the contrary, e.g. burden of proof under the General Equal Treatment Act (AGG). It is possible that you consent to your data being stored beyond this period, so that we can contact you, for example, in the event of another job advertisement.
6 Changes to our privacy policy
The privacy policy is occasionally adapted to reflect changes in the business process and the legal situation. The new privacy policy will then apply to your next visit.
Status of the privacy policy: 01.03.2024